Attorneys in Texas have filed a proposed class action against Intuit’s Quickbooks after experiencing several brief outages associated with Quickbooks Online and Quickbooks Payroll Service.
Claiming breach of contract, the Law Firm filed suit against Intuit Inc. on Sept. 9 in Collin County District Court seeking a refund of their costs.
According to the lawsuit, Quickbooks Online has experienced at least four outages since their subscription started in September 2009.
Plaintiffs are asking for an award of actual damages in the form of a pro-rated refund of the service fees paid to Intuit for Quickbooks Online services which was not provided.
The proposed class will include organizations which purchased the services since September 2009 and who have not received a refund or other credit of service fees.